Guidance & Support

Vacuum Devices Video Guides

This series of videos is designed to guide you through using your device

Select Your Video

Choose the device you need instructions for.

Your video will appear here.

Still have questions?

You can email us any time at support@theurologyshop.co.uk.

Whether it's setup, everyday use, or something you're just not sure about, we're happy to help.

Every device comes with a two year warranty. If something isn't working right, or you need a repair or a replacement, drop us an email and we'll get it sorted.

Still need help?

Still stuck after watching the videos?

We also offer a free one to one call. We'll set up a private online meeting on Google Meet at a time that works for you.

Please use the QR Code or follow the link:
https://calendly.com/theurologyshop-support/pumpguidence

The call runs about 15 minutes and it's just you and one of the members of our team, private and confidential. It's a good chance to ask anything and get a bit of personal guidance on your device.

Book whenever you're ready.